Services

Our services

Choosing Sitel MK3 marking systems means choosing care and attention for the client at all stages of the acquisition process: from advice on the most appropriate solutions for the client’s products to post-sales service and assistance.

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Consultancy

Qualified and expert personnel are available for TELEPHONE ASSISTANCE or at YOUR PREMISES.

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Our team makes its experience available and offers the following service:

  • MARKING TESTS ON YOUR PRODUCTS
  • WORKING DEMONSTRATIONS
  • FEASIBILITY AND RELIABILITY STUDIES OF THE PROCESS
  • EVALUATION AND SELECTION OF THE MOST APPROPRIATE TECHNOLOGIES

Contact our assistance service

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Sales

The best technical solutions for your needs.

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The main hub of the Sitel MK3 sales team is based at our office in Milan. We guarantee an international presence through our network of distributors, agents and integrators located in Italy and in the main countries worldwide. Our expert technical and commercial staff will be pleased to offer you our best technical solutions and financial quotations that meet your application needs and your costs targets.

assistenza sitel mk3

After-sales assistance

Qualified and expert personnel are available for TELEPHONE ASSISTANCE or at YOUR PREMISES.

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For personalized assistance to meet specific Customer needs:

  • PRODUCT TRAINING COURSES
  • EXTENDED WARRANTY PROGRAMMES
  • CUSTOMIZED MAINTENANCE CONTRACTS

Contact our assistance service

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Integration

Our qualified technicians and integrators will implement the best solution for your needs, from the simple marking of small batches to in-line marking with automatic traceability.

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At the Client’s request, we can develop customized software to integrate our marking and code reading systems in the existing production environment.

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Data Matrix Applications

We put our experience at the service of your applications for the integration of the processes of marking, verification and reading of Data Matrix codes.

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The integration of the three processes is required to obtain the maximum application reliability.
Some activities in support of Data Matrix applications:

  • OPTICS SELECTION
  • LIGHTING CONDITIONS SPECIFICATIONS
  • VERIFICATION OF DATA MATRIX CODE QUALITY WITH QUALITY REPOSTS (AIM, ISO, IAQG, UID, MIL-STD-130)
  • OPTIMAL SELECTION OF MARKING  AND READING TECHNOLOGIES

Contact our assistance service